
Return & Refund Policy
πΉ Exchange & Order Modifications
Can I change my order after placing it?
β’ Orders cannot be changed after placement due to our quick processing system.
β’ However, you can cancel your order within 3 hours of purchase and place a new one.
Can I cancel my order?
β’ Yes, orders can be canceled within 3 hours after purchase.
β’ After this timeframe, your order is sent to production and cannot be modified.
β’ There is no cancellation fee.
πΉ Return & Refund Policy
How long do I have to request a return or refund?
β’ You have 7 days after delivery to request a return or refund.
β’ After this period, we consider the order as accepted, and no further reimbursement may be provided.
Who pays for return shipping?
β’ Customers pay for return shipping unless:
β The item is defective or damaged upon arrival.
β The item is incorrect or differs from the description.
β’ If the issue is our fault, we will cover the return shipping cost.
When am I eligible for a refund?
We provide refunds under the following conditions:
β The product is defective or damaged upon arrival.
β The wrong item, size, or material was sent.
β The product does not match the description.
β The item was not delivered within 30 days.
β We do not accept refunds for:
β’ Items that have been worn, washed, or altered.
β’ Products returned without original tags or packaging.
β’ Orders where the customer provided incorrect shipping information.
β’ Change of mind or personal preference.
What proof is required for a refund?
β’ Proof of purchase (order number, receipt).
β’ Photos of defective/damaged items.
β’ Screenshots of previous email communication with our support team.
How do I request a refund?
1οΈβ£ Send a refund request to cs@Noclaws.com within 7 days of receiving your order.
2οΈβ£ Attach the required proof.
3οΈβ£ Our support team will review your request within 2-3 business days.
πΉ Return Process
Where should I send my return?
β’ The return address varies depending on the product and location.
β’ Do NOT return your item without prior confirmation, as it may get lost.
β’ Contact cs@Noclaws.com for return instructions.
How long will it take to process my refund?
β’ Refunds are processed within 7 business days of receiving the returned item.
β’ Depending on your bank, the funds may take 5-7 additional business days to reflect in your account.
What if I havenβt received my refund?
β’ First, check your bank account again.
β’ Contact your bank or credit card company for processing delays.
β’ If you still havenβt received it after 15 business days, contact cs@Noclaws.com.
πΉ Important Notes
β Refund requests must be submitted within 7 days after receiving your order.
β Customers must contact customer service before returning an item to avoid lost packages.
β Refunds will be issued only after approval from our support team.
β‘ Why Choose Noclaws.com?
β Top-quality products β Designed for true fans.
β Reliable customer service β Our team is always ready to help.
β Fair return policy β We prioritize customer satisfaction.
π© Customer Support Email: cs@Noclaws.com
π Website: www.Noclaws.com
Shipping Policy
Β
π© Customer Support Email: cs@Noclaws.com
π Website: www.Noclaws.com
1. Production & Shipping Time
At Noclaws.com, we are committed to creating high-quality products and ensuring fast, reliable shipping.
β³ Production Time
β’ 3 - 5 business days for order processing and production.
β’ Tracking numbers will be provided after production is complete.
β’ Processing time may be extended during peak seasons and holidays.
π Shipping Methods & Estimated Delivery Time
Shipping Method |
Carrier |
Estimated Delivery Time |
Shipping Fee |
Availability |
---|---|---|---|---|
Standard Shipping |
YunExpress, USPS |
10 - 15 days |
$8.95 |
Worldwide |
Fast Shipping |
YunExpress, DHL |
6 - 10 days |
$14.95 |
US Only |
Express Shipping |
FedEx, DHL |
2 - 5 days |
Contact Us |
US Only |
β Total estimated delivery time = Production time (3-5 business days) + Shipping time.
β Some remote areas such as Alaska, Hawaii, or military bases (APO/FPO) may have longer shipping times.
2. Shipping Coverage
We ship to over 200 countries, including:
πΊπΈ United States, Canada, Australia, New Zealand, United Kingdom, France, Germany, Netherlands, Switzerland, Poland, Mexico, Brazil, UAE, South Africa, and more.
π« We do NOT ship to: Military bases (APO/FPO), Iran, Cuba, North Korea, Syria.
3. Order Tracking
β’ Once your order is shipped, you will receive a Shipping Confirmation email with a tracking number.
β’ Tracking numbers may take 5-7 business days to be updated in the system.
β’ Track your order here: https://noclaws.com/apps/trackingmoreΒ or Β https://17track.net
4. Return & Refund Policy
We are committed to providing high-quality products. If you are not completely satisfied, you may request a return or refund under the following conditions:
β Eligible for Returns & Refunds
β’ The product is defective or damaged upon arrival.
β’ The product differs significantly from the description.
β’ The order is not delivered within 30 days from the shipping date.
β Not Eligible for Returns & Refunds
β’ The customer provided an incorrect or incomplete address.
β’ The customer refuses to accept the package.
β’ The package was attempted for delivery multiple times but was not received.
β’ The customer changed their mind after receiving the product.
πΉ To request a return or refund, please contact us at cs@Noclaws.com within 7 days of receiving your order.
5. Taxes & Customs Duties
β’ Some international orders may be subject to import taxes or customs duties, depending on the countryβs regulations.
β’ Customers are responsible for paying any applicable customs fees or taxes.
β’ If a package is rejected by the customer due to customs fees, we will NOT issue a refund.
6. Order Modification & Cancellation
β’ You may modify or cancel your order within 24 hours of placing it.
β’ After 24 hours, orders will be processed, and modifications will not be possible.
β’ For any changes, please contact cs@Noclaws.com as soon as possible.
β‘ Why Shop at Noclaws ?
β High-quality products β Designed and crafted with care.
β 24/7 customer support β Our team is always ready to assist you.
β Guaranteed delivery β If your order is not delivered within 30 days, we will resend or refund your purchase.
π© Customer Support Email: cs@Noclaws.com
π Website: www.Noclaws.com